The Future of Customer Experience in 2017: The Return of the Pyramid Scheme

As it turns 2017, leaders at my agency have been sharing our predictions!  Mine is that we will see a return of the pyramid scheme.  It will be repositioned to prey on Millennials and appeal to their sense of social conscious and desire for authentic experiences.  Check out Emily Smith's write up of my idea:  a new incarnation of multilevel marketing is on the horizon. This time, millennials are the target.

Image courtesy of Cake & Arrow

Image courtesy of Cake & Arrow