Helping MetLife Auto and Home design their first direct to consumer product and the online experience to support quoting, buying and servicing was a challenging endeavor but really worth while. The research insights alone were super enlightening. But to see that MetLife placed 2nd on Forrester's 2015 US Mobile Auto Insurance Functionality Benchmark, was an honor. Prior to 2015 Forrester didn't even rate MetLife's online experiences.
Lean more about the report:
https://www.forrester.com/report/2015+US+Mobile+Auto+Insurance+Functionality+Benchmark/-/E-RES121304