I have had the pleasure of interviewing countless insurance agents/brokers across the globe and also equal numbers of insurance clients. The one universal conclusion from my hours and hours of research is that the customer-agent experience in insurance is broken. In this Webinar, Jane Lindner and I explain how to use our human-centered approach to fix it.
Read more about the webinar & watch it:
https://cakeandarrow.com/newsfeed/2017/03/webinar-recap-transformation-and-tradition/