How Insurtech Helps Build Customer Trust in an Age of Uncertainty

tn_bolt.png

I was recently quoted in the Bolt blog on how insurtechs help build trust with customers through technology.

Image courtesy of Bolt

Image courtesy of Bolt

“To improve customer trust relationships, insurers could learn from the application of ecommerce tools in the retail sector. By using tech tools like a SaaS platform to establish consistent workflows, enable customization, build a more interactive marketing approach and protect customer information within a de-siloed company, insurers can make it easier to provide trustworthy service and to gather trustworthy data.”